Delivery Information

Delivery Information


Shipping of products and deliveries

Products ordered from the online store "NICE KICKS" will be sent and delivered on weekdays, Monday through Friday.

We can only ensure proper delivery of an order if the product shipping address is well indicated by "user", being located this address in a home or office.

A delivery shall be done or a product is considered delivered with signing the delivery receipt at the agreed address .


Shipping Costs and Delivery Deadlines

The "NICE KICKS" reserves the right to split the delivery of the order, for example, if a part of the order is delayed or unavailable. If we proceed to the order of the division, the customer will be notified by e-mail, of our intention. For this purpose it will use the email address provided by the customer at the time of purchase.

* Deliveries are free to Continental Portugal on purchases over € 25.

** Deliveries are free for Portugal (Madeira Islands and Azores) on all purchases over € 60.

In all countries of the European Union (except Portugal), deliveries will be free on purchases over 120 €, except for countries with customs and tax policies different from most European Union countries. In other cases, shipping charges will be approximately in the amount of € 24,90 per order.

For Brazil deliveries will have a fixed cost of € 29,90, the "NICE KICKS" is not responsible for any customs charges or other not directly. Orders over 5 items or weighing more than 5 kg may be subject to the collection of an additional charge of delivery (more information contact: info@kicks.pt).

At the time of delivery, "Buyer" shall inspect the packaging and the products sent in order to check for possible damage. If you find that the products are damaged, the customer should not accept delivery of the order, which must be returned immediately The "NICE KICKS" shall refund the amounts paid by the order and the shipping as soon as at its headquarters, meet and greet and complete the return process.

The order is considered accepted if, after welcome the order, "Buyer" not return the goods within the following 15 days.

 

Delivery times for orders

After registering your order, and confirming the payment and all parts of your order are available, "NICE KICKS" undertakes to ship your order by observing, on average, the following delivery times:

- In Continental Portugal, between 1 and 3 working days;

- In the Madeira and Azores Archipelago, from 2 to 5 working days;

- In the European Union (except Portugal), approximately 8 working days.

- For Brazil, within a maximum of 8 days.

"NICE KICKS" shall not be liable for any breach, or delay in performance, of any obligation to send due to an event of force majeure, that is, an event, act or omission beyond its reasonable control.


Pickup Store

KICKS.pt customers have the possibility to send their orders to a KICKS store and proceed with the appropriate pickup.

This action is limited to stores KICKS Amoreiras, KICKS Nova Arcada, KICKS Chiado, KICKS Parque Nascente, KICKS Viana Station, KICKS Fórum Viseu, KICKS V.N.Gaia, KICKS Faro, KICKS Setúbal and KICKS Vasco da Gama.

In order to be able to pick up your order, you need the confirmation email that will be made available in your email, as well as a valid identification document.

Orders placed on kicks.pt will be available within 1 to 3 business days after payment.

If you want someone else to pick up your order for you, you should contact the customer support line - info@kicks.pt or by telephone (+351) 22 901 60 00.

The item will be stored in the KICKS store you selected for a period of 30 days.

You can track the status of your order through your email address and your customer area at www.kicks.pt.


Delivery Fee 

PORTUGAL - Free on purchases over 65€ / ** PORTUGAL (Madeira Islands and Azores) - Free on purchases over 60€

Destiny Delivery Time  Price
Portugal Continental 1 a 2 Business Days 5,00 €
Ilhas (Madeira e Açores) 2 a 5 Business Days 9,90 €

SPAIN - Free on purchases over 65€

Destiny Delivery Time  Price
Espanha 2 a 3 Business Days 5,00 €

EUROPE- Free on purchases over 120€

Destiny Delivery Time  Price
Alemanha 2 a 5 Business Days 24,90 €
Áustria 2 a 5 Business Days 24,90 €
Bélgica 2 a 5 Business Days 24,90 €
Dinamarca 2 a 5 Business Days 24,90 €
Eslováquia 2 a 5 Business Days 24,90 €
Eslovénia 2 a 5 Business Days 24,90 €
Estónia 2 a 5 Business Days 24,90 €
Finlândia 2 a 5 Business Days 24,90 €
França 2 a 5 Business Days 24,90 €
Grécia 2 a 5 Business Days 24,90 €
Holanda 2 a 5 Business Days 24,90 €
Hungria 2 a 5 Business Days 24,90 €
Irlanda 2 a 5 Business Days 24,90 €
Islândia 2 a 5 Business Days 24,90 €
Itália 2 a 5 Business Days 24,90 €
Letónia 2 a 5 Business Days 24,90 €
Lituânia 2 a 5 Business Days 24,90 €
Luxemburgo 2 a 5 Business Days 24,90 €
Malta 2 a 5 Business Days 24,90 €
Noruega 2 a 5 Business Days 24,90 €
Polónia 2 a 5 Business Days 24,90 €
Reino Unido 2 a 5 Business Days 24,90 €
República Checa 2 a 5 Business Days 24,90 €
Suécia 2 a 5 Business Days 24,90 €
Suíça 2 a 5 Business Days 24,90 €

INTERNATIONAL 

Destiny Delivery Time  Fee
Brasil 3 a 5 Business Days 29,90 €