Delivery Information

Delivery Information


DELIVERY FEE

*PORTUGAL - Free on purchases over 25€ / **PORTUGAL (Madeira and Azores) - Free on purchases over 50€

Destiny Delivery Time Price
*Portugal 1 a 3 business days 4,90€
**Portugal (Madeira and Azores) 2 a 5 business days 4,90€

SPAIN - Free on purchases over 50€

Destiny Delivery Time Price
Spain 1 a 3 business days 4,90 €

EUROPE 1 - Free on purchases over 70€

Destiny Delivery Time Price
France, Germany, England, Italy, Austria, Belgium, Scotland, Netherlands, Luxembourg, Monaco, Wales 1 a 3 business days 4,90 €

EUROPE 2 - Free on purchases over 100€

Destiny Delivery Time Price
Denmark, Finland, Greece, Ireland, Sweden, Norway 1 a 3 business days 4,90 €

EUROPE 3 - Free on purchases over 120€

Destiny Delivery Time Price
Bulgaria, Cyprus, Croatia, Slovenia, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Czech Republic, Slovak Republic, Romania 1 a 3 business days 9,90 €

SWITZERLAND - Free on purchases over 120€

Destiny Delivery Time Price
Switzerland 1 a 3 business days 24,90 €

UNITED STATES - Taxa de envio fixa

Destiny Delivery Time Price
United States 2 a 5 business days 14,90 €

Shipping of products and deliveries

Products ordered from the online store "NICE KICKS" will be sent and delivered on weekdays, Monday through Friday.

We can only ensure proper delivery of an order if the product shipping address is well indicated by "user", being located this address in a home or office.

A delivery shall be done or a product is considered delivered with signing the delivery receipt at the agreed address.


Shipping Costs and Delivery Deadlines

The "NICE KICKS" reserves the right to split the delivery of the order, for example, if a part of the order is delayed or unavailable. If we proceed to the order of the division, the customer will be notified by e-mail, of our intention. For this purpose it will use the email address provided by the customer at the time of purchase.

* Deliveries are free to Portugal on purchases over 25€.

**Deliveries are free for Portugal (Madeira and Azores) on all purchases over 50€.  

In all countries of the European Union (except Portugal), orders larger than 5 items or weighing more than 5 Kgs, may have an additional shipping charge (more info contact: info@kicks.pt).

At the time of delivery, "Buyer" shall inspect the packaging and the products sent in order to check for possible damage. If you find that the products are damaged, the customer should not accept delivery of the order, which must be returned immediately The "NICE KICKS" shall refund the amounts paid by the order and the shipping as soon as at its headquarters, meet and greet and complete the return process.

The order is considered accepted if, after welcome the order, "Buyer" not return the goods within the following 15 days.


Delivery times for orders

After registering your order, and confirming the payment and all parts of your order are available, "NICE KICKS" undertakes to ship your order by observing, on average, the following delivery times:

- In Portugal, between 1 a 3 business days;

- Madeira and Azores, from 2 a 5 business days;

- In the European Union (except Portugal), approximately 3 business days;

- United States, between 2 a 5 business days.

"NICE KICKS" shall not be liable for any breach, or delay in performance, of any obligation to send due to an event of force majeure, that is, an event, act or omission beyond its reasonable control.


Pickup Store

KICKS.pt customers have the possibility to send their orders to a KICKS store and proceed with the appropriate pickup.

In order to be able to pick up your order, you need the confirmation email that will be made available in your email, as well as a valid identification document.

Orders placed on kicks.pt will be available within 1 to 3 business days after payment.

If you want someone else to pick up your order for you, you should contact the customer support line - info@kicks.pt or (+351) 22 901 60 00.

The item will be stored in the KICKS store you selected for a period of 30 days.

You can track the status of your order through your email address and your customer area at www.kicks.pt.